COVID-19 Policy/Procedures –  We have reopened.

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COVID Policy/Procedures Update

Dear Valued Patient,

With the stay at home order being lifted as of May 29,2020, we wanted to send an update to our patients on how this affects our practice. Our office is now open for routine and emergency eye care as well as eyewear styling and repairs (by appointment), but we our continuing screening measures and safety precautions in order to protect the health and safety of our patients, staff, and community.

Per the Governor’s Executive order, you must wear a mask when you are in public and will need to have one on when entering our office. Prior to entering our office, a member of our team will take your temperature and ask you a series of COVID-19 questions adapted from the CDC. Please note, that guests or family members are asked to stay in their vehicles to further our efforts to prevent the spread of COVID- 19 and to protect our staff and patients.

During the current COVID-19 crisis, please consider the CDC’s recommended precautions before, during, and after your visit:

  • Reschedule your appointment if you are sick or have been exposed to COVID-19.
  • Wash your hands often with soap and warm water for at least 20 seconds.
  • Avoid touching eyes, nose, or mouth with unwashed hands.

Additional office information:

  • Our doors will remain locked and any visit to the office will require an appointment.
  • All office hours are by appointment only.
    Monday, Tuesday, Thursday: 9am-6pm
    Weds, Friday: 9am-5pm
    Saturday: 8am-12pm

In addition to implementing safety measures for our patients, we will also be implementing screening protocols for our staff. We are closely monitoring the COVID-19 crisis and are following the guidance and expertise of the Centers for Disease Control and Infection (CDC), the state and local public health officials, the Illinois Optometric Association (IOA), and the American Optometric Association (AOA).

We personally want to extend our gratitude to all of you for your continued support and loyalty. By supporting small local businesses like ours, you are allowing us to continue to provide personalized services to you and our community. We look forward to seeing you again very soon.

If you have any further questions please contact us at (847) 358-4950 or reception@palatinevision.com. Please follow us on Facebook for updates.

In Good Health,

The Doctors and Staff of Palatine Vision Center