COVID-19 Update from Palatine Vision Center
March 18, 2020
To Our Valued Patients:
Yesterday the CDC issued new guidelines to postpone all routine eyecare. We have made the decision to reduce our services to ocular emergencies only through March 31, 2020 at which time we will reevaluate. Our team will be available by phone from 9 am-4 pm M-F.
Although the physical office will be closed, our team will be available to answer questions, place contact lens orders, and schedule ocular emergencies.
We are offering to extend contact lens prescriptions for up to three months for current patients whose prescriptions expire in March or April of 2020. We will be waving all shipping fees and offering curbside pick up.
When your glasses are ready for pick up we will be offering free shipping or curbside pick up. If there is an urgent need to have your glasses repaired or replaced please call our office.
Our doctors will be available for red eyes, sudden vision loss, and other urgent issues for both new and established patients during our reduced hours. Outside those hours call and listen to the voicemail for instructions.
If you have any further questions or concerns please call us at 847-358-4950 or email us at firstname.lastname@example.org.
We appreciate your continued trust and loyalty during this challenging time. In Good Health,
The Doctors and Staff of Palatine Vision Center